Xentra Support Centre

Browse our support hub for all support-related needs. Xentra has a commitment to excellent customer service through a variety of contact and assistance options.

Email

Drop us an email for any questions or concerns regarding tickets. For event specific information, please contact the organisier.

WhatsApp

Please message us via WhatsApp for any probelms you are facing. We are avaliable daily. (Coming Soon)

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Frequently Asked Questions

View our database of frequently asked questions, in which you can find answers to the most commonly asked questions.

Most Viewed Articles

How do I find my tickets?

All event tickets are emailed to you, after the successful completion of your purchase. If you lose a ...

How can I contact the event organiser?

If you have a problem or question relating specifically to the event you are attending, you can reach out to the ...

How do I request a refund?

If you have purchased a ticket and would like to request a refund, you need to contact our refund centre. From ...
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Can't find what you are looking for?

Contact a member of our team today if you still need help, and if our support centre doesn’t have the information for you.