Frequently Asked Questions
Browse our frequently asked questions for all support-related needs. Xentra has a commitment to excellent customer service through a variety of contact and assistance options.
How do I find my tickets?
All event tickets are emailed to you, after the successful completion of your purchase. If you lose a ...
How can I contact the event organiser?
If you have a problem or question relating specifically to the event you are attending, you can reach out to the ...
How do I request a refund?
If you have purchased a ticket and would like to request a refund, you need to contact our refund centre. From ...
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